Last updated 11 November 2025. This policy explains how MyTSP360 collects, uses, discloses, and protects your information.
We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our websites, use our services, or interact with us online.
By using the service, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy applies to our interactions with customers, website visitors, and other users of our services.
Our Privacy Policy was last updated on 11 November 2025. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you. We use your personal data to provide and improve the service.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including but not limited to:
Usage Data is collected automatically when using the Service. It may include your device's IP address, browser type and version, the pages of our Service that you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Service by or through a mobile device, we may collect certain information automatically, including the type of mobile device, its unique ID, IP address, mobile operating system, and mobile browser type.
We use Cookies and similar tracking technologies (beacons, tags, and scripts) to track activity on our Service and store certain information. Cookies can be "Persistent" or "Session" cookies. We use both for the following purposes:
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.
The Company may use Personal Data to: improve, develop, and analyze our sites, services, and products; manage your account; perform a contract; contact you by email, phone, SMS, or push notifications; provide you with news, offers, and general information; manage your requests; carry out business transfers; and for other purposes such as data analysis and improving your experience.
We may share your personal information with Service Providers, for business transfers, with business partners, with other users when you interact in public areas, and with your consent.
We may use your phone number to send transactional or marketing messages via SMS, MMS, and voice messages (including text-to-speech calls) through third-party platforms such as RingCentral, in accordance with The Campaign Registry (TCR) requirements and applicable carrier guidelines.
By providing your phone number and opting in, you consent to receive SMS, MMS, and voice messages from us. Message frequency may vary. Consent to receive marketing communications is not a condition of purchase.
You may opt out of SMS/MMS marketing messages by replying "STOP" to any message, and reply "HELP" for assistance. For voice communications, follow the automated opt-out prompt or contact us directly. Your stop request will become effective within one business day. You may also stop text messages by calling or emailing us using the contact information below.
Standard message, data, and voice rates may apply. Please consult your wireless or telephone carrier for details on your plan.
We collect and store information such as your phone number, message or call content, delivery status, and interaction history to maintain records, comply with legal obligations, and improve our communications. This information is not shared with third parties for marketing purposes without your explicit consent. Transactional or service-related messages do not require separate marketing consent, and opting out of marketing texts will not affect these essential messages.
The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period, except when used to strengthen security or improve functionality, or where we are legally obligated to retain it longer.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This information may be transferred to computers located outside of your jurisdiction, where data protection laws may differ. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that your data is treated securely.
The security of your Personal Data is important to us. We implement encryption, firewalls, intrusion detection systems, and regular security audits to protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security. If we become aware of a security incident that compromises your personal data, we will notify affected individuals consistent with applicable U.S. data breach notification laws.
The Service Providers we use may have access to your Personal Data to perform tasks on our behalf. We require all third-party service providers who process personal data on our behalf to enter into legally binding agreements that include data processing obligations, confidentiality provisions, and appropriate safeguards.
We may use your Personal Data to contact you with newsletters, marketing, or promotional materials. You may opt out of receiving any or all of these communications by following the unsubscribe link or by contacting us.
We may use third-party services for payment processing. We will not store or collect your payment card details; that information is provided directly to our third-party payment processors, whose use is governed by their Privacy Policy and who adhere to PCI-DSS standards.
We may use or disclose personal information we collect for business or commercial purposes, including to operate our Service, provide support and respond to inquiries, fulfill the reason you provided the information, respond to law enforcement requests, for internal administrative and auditing purposes, and to detect security incidents and protect against fraudulent or illegal activity.
We may use or disclose, and may have used or disclosed in the last twelve (12) months, the following categories of personal information for business or commercial purposes:
When we disclose personal information for a business or commercial purpose, we enter a contract that describes the purpose and requires the recipient to keep that information confidential and not use it for any purpose except performing the contract.
"Sell" and "sale" mean disclosing or transferring a consumer's personal information to a third party for valuable consideration. We do not engage in automated decision-making or profiling using your Personal Data unless explicitly consented to and permitted by applicable law. We may sell, and may have sold in the last twelve (12) months, the following categories: Category A (Identifiers), Category B (Personal information), Category D (Commercial information), and Category F (Internet or other similar network activity).
We may share your personal information with the following categories of third parties: payment processors, our affiliates, our business partners, and third-party vendors you or your agents authorize us to disclose to. Phone numbers collected with explicit SMS consent will never be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.
We do not knowingly collect personal information from minors under the age of 18 through our Service. We do not sell the personal information of consumers we actually know are less than 18 years of age, unless we receive affirmative authorization ("right to opt-in"). If you believe a child under 13 (or 18) has provided us with personal information, please contact us with sufficient detail to locate and delete that information.
Our Service does not address anyone under the age of 13, and we do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and aware that your child has provided us with Personal Data, please contact us. We are in full compliance with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal data from children under 13 without verifiable parental consent.
Our Service may contain links to other websites that we do not operate. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. If material changes are made, we will notify users via email (if on file) and/or a prominent notice on the Website before the changes take effect. If you have difficulty accessing this Privacy Policy due to a disability, please contact us and we will provide the information in an alternative format.
If you have any questions about this Privacy Policy, you can contact us by sending an email to support@mytsp360.com or by calling (346) 712-3237.
